Frequently Asked Questions

Security Systems

Do home security systems work?

Although there are many ways to secure your home, a comprehensive security system, including CCTV and security alarms can be a great first step in enhancing the security for your Newcastle & Central Coast property.

What is the best type of home security system?

On Guard Security & Communication works with many different industry-leading brands, makes, and models ensuring we can install your Newcastle & Central Coast home with the best security system around. Currently popular brands include - Bosch, Dahua, Hills, Ness.

Is it worth getting a home security system?

Yes, absolutely. While no system is bulletproof, investing in a good home security system for your Newcastle & Central Coast property is always worthwhile.

How much does a home security system cost?

Typically, the average installation cost of an alarm system for your property is around $800. This will depend on the extent of the home security system you’d like to install.

How often should I get my security system serviced?

We recommend having your security system serviced at least once a year; twice a year if it also incorporates a police-approved monitoring system.

CCTV Systems

What is CCTV?

CCTV stands for closed-circuit television and refers to a system of multiple security cameras.

Do cameras deter burglars?

Generally, yes. Cameras not only deter burglars, they can record evidence of any theft taking place but can also help the police in providing supporting evidence as requested more & more.

Is CCTV a security camera?

Security cameras and CCTV are essentially the same thing, and transmits from one particular place to a monitor situated at the same site. 

Does CCTV work without internet?

Yes. CCTV cameras can work without the internet, and can even work without electricity. An internet connection is only needed if you want to access the footage remotely.

Should I choose wired or wireless cameras?

This depends on what system you require or prefer. Wireless systems are easier to install, whereas wired systems don’t require batteries. A four-camera wireless system may be more than enough for a home, whereas a commercial property would require a more extensive set-up via a wired system.

Smoke Detectors

Are battery or wired smoke detectors better?

Wired smoke detectors are powered by 240V mains power and also have a backup 9V battery. Here you have the added security of having two sources of power in the event of a power shortage. 

What do you need to do to maintain a smoke detector?

Smoke detector maintenance can involve pressing the Test button once a month, ensuring it beeps; cleaning the smoke detector with a vacuum cleaner brush; and changing the battery once a year. Smoke detectors more than 10 years old should be replaced.

How often should I check my smoke detector?

You can easily check your smoke detectors by pressing the Test button until it beeps. This can be performed once a month.

Telephone Systems

What is a VoIP system?

A VoIP system refers to a Voice over Internet Protocol. This technology allows users to make voice calls using a broadband Internet connection rather than a regular phone line.

Can I change my home phone cabling?

In short, yes. While there may be a few DIY tips on the internet, it’s always best to leave it to the professionals. Call On Guard Security & Communication on 0409 656 398 to see how we can assist you.

Intercom Systems

What replaces old intercom systems?

Intercoms are still used today, and can be replaced with more modern upgrades, such as remote mobile phone controls, CCTV, and more.

Can I use my phone as an intercom?

There are quite a few smartphone intercom systems on the market, enabling you to essentially use your phone as an intercom. Speak with us today to see what options are available for your home.

How much does it cost to get an intercom system?

This will depend on the extent of the intercom system you wish to install, which varies from home to home, or commercial properties. Generally, installation costs can go up to $80 an hour. Speak with us today to see how we can assist you.